Idox IVR is a modern, flexible and automated response service, specifically designed to assist local authorities in confirming their elector's registration, opt out or postal vote application request.
Redeveloped with the latest technology and IER in mind, its easy-to-use and customisable interface meets the latest accessibility standards and fully supports three channels of communication – telephone, internet and text message. The system is proven to be more cost effective than using the post or canvassing, reducing the manual collection of information and entry of data.
eCanvass & IVR
Our service also extends to eCanvassing, offering a simple means of emailing HEFs to households and inviting them to respond electronically before the formal canvass starts. The solution offers both time and cost-saving opportunities, requiring no printing or postage.
Via our eCanvass solution, we have already achieved significant milestones for local authorities in the most recent 2018 canvass, including:
How will it benefit me?